American Pest Control Of Massachusetts

Business Description

We provide complete pest control from ants to rodents and everything in between including problem animal control. One company for all your pest control needs. We service both Commercial and Residential Accounts. We provide IPM Programs for schools,nursing homes, all commercial type accounts and residential accounts as well. We are registered IPM Practioners with NEPMA.

Business Licensing Information

Frequently Asked Questions

General Questions

Do you have a customer satisfaction or refund policy?

Pest Control

What are your qualifications? Have you been professionally trained or certified?
What are your rates?
Do you offer a service maintenance agreement?
What is your standard warranty? Do you offer any guarantees?
If I have a pest problem after you provide treatment, will you come back?
If I do not see any pests can I skip a service?
How long are your service visits?
How long do treatments last?
Is treatment harmful to pets?
How soon can I water after your visit?
Are you insured?
What makes you different from other pest control services?

Termite Inspection and Control

What are your rates?
Do you offer a service maintenance agreement?
Do you offer any guarantees?
If I do not see any termites can I skip a service?
How long are your service visits?
How long do treatments last?
Is treatment harmful to pets?
Are you insured?
If I have a termite problem after you provide treatment, will you come back?
What is your standard warranty?

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• Do you have a customer satisfaction or refund policy?
  Yes, We strive for customer saisfaction. Whether commercial or residential service is needed we offer plans that cater to your needs.
• What are your qualifications? Have you been professionally trained or certified?
  Over 20 years experience. All techs. are cerified licenced. Member of the New England and National Pest Management Asscs. Member of the Better Business Bureau. Registered IPM Practioner, Professional of the Year Award by New England Pest Management.
• What are your rates?
  Our rates are very competitive with the industry. But you cannot put a price on quality service.
• Do you offer a service maintenance agreement?
  Yes, We offer Service Plans
• What is your standard warranty? Do you offer any guarantees?
  Standard warranty for say, mice is 6 months. Other pest have other types of warranties or service plans.
• If I have a pest problem after you provide treatment, will you come back?
  Yes, We offer warranties and service plans.
• If I do not see any pests can I skip a service?
  No, services are set up to not only eliminate your pest promblem but also to prevent problems from coming back. Ask your tech. for more info.
• How long are your service visits?
  Depending on the sevice needed, it can vary quite a bit, for the average service call for rodents, it would be 1hour. size of house and other factors can make it longer. Time is not checked, the tech. does not leave til the job is completed properly.
• How long do treatments last?
  Depends on the treatment and what is used. We can discuss and explain that when we talk to the customer.
• Is treatment harmful to pets?
  No...Depending on the treatment that is needed we may ask that you have to remove the pet from the area for a couple of hours..but in most treatments that is not even necessary.
• How soon can I water after your visit?
  Right Away.
• Are you insured?
  Yes....Fully Insured
• What makes you different from other pest control services?
  We Strive for customer satisfaction, We take the time needed to do the job, we listen to our customers needs. we will give you preventative advise, so in the future you may not have that same pest problem. We treat our customers as our team, we realize without you there is no us. We are a complete pest control company. One company for all your pest control service needs.
• What are your rates?
  Rates vary, Depending on size and structure also on what treatment is being used Conventional (chemical treatment) or Baiting Method we will make an appointment with you to discuss cost and methods at no cost or obligation.
• Do you offer a service maintenance agreement?
  Yes,
• Do you offer any guarantees?
  Yes
• If I do not see any termites can I skip a service?
  No,It is best to keep scheduled services.
• How long are your service visits?
  Depends on what method is being used, size of house, structure of house. Conventional method anywhere from 4 hours to 8 hours (can be a little less or a little more)
• How long do treatments last?
  Conventional Treatments last up to 5 years
• Is treatment harmful to pets?
  No
• Are you insured?
  Yes, We are Fully Insured
• If I have a termite problem after you provide treatment, will you come back?
  Yes
• What is your standard warranty?
  Conventional is a 5 year warranty, (1 year plus 4 years) the 4 years is additional warranty usually at a cost of $125.00 a year.

Work Samples