Frequently Asked Questions


What do I need to be an affiliate?

As long as you have a website, simply sign up for an account and we can walk you through getting set up.


Are there any fees to be an affiliate?

No, there are absolutely no fees involved in the affiliate program.


What kind of commissions will I receive?

You will receive a standard 30% revenue share based on the leads we receive from you. Various other commission schedules are available. Contact us for more information.


How and when are payments made?

Checks are processed on the 15th of each month. There is a $50 minimum payout before you will receive a check.


How do I track my progress?

You can view your account in real time through our affiliate front end. Custom reports are available upon request.


Can I use my own branding on the forms?

Yes, we can provide custom branded forms, or completely strip the Respond branding from existing forms.


I see requests with no revenue. Why didn't I get paid?

Our system works by matching requests to vendors in our database. When a visitor submits a request, we use the questions they answered to find vendors that can provide them with the appropriate service. If none match, no profit is made.


Can I also refer vendors to Respond?

Yes, we will pay a 10% commission to you on all revenue that the referred vendor generates during his first year with Respond.