Step Exterminators

Business Description

Servicing Bergen county since 2004, is a full-service pest control company, offering free inspections to all clients.

The company is available to service your business or home seven days a week. Never an inconveinence always the best service.

Business Licensing Information

 

Insurance/Bonding Information

Frequently Asked Questions

General Questions

Do you have a customer satisfaction or refund policy?

Pest Control

What are your qualifications? Have you been professionally trained or certified?
What are your rates?
Do you offer a service maintenance agreement?
What is your standard warranty? Do you offer any guarantees?
If I have a pest problem after you provide treatment, will you come back?
If I do not see any pests can I skip a service?
How long are your service visits?
How long do treatments last?
Is treatment harmful to pets?
How soon can I water after your visit?
Are you insured?
What makes you different from other pest control services?

Termite Inspection and Control

What are your rates?

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• Do you have a customer satisfaction or refund policy?
  I do work hard and honestly to gain customer satisfaction and ask the customer to ask questions before hiring myself but I am sorry no refunds after work has been preformed.
• What are your qualifications? Have you been professionally trained or certified?
  I am licensed in core which is a saftey certificate.7A which is general and household pests certificate.7B which is termites and wood destroying insects certificate.
• What are your rates?
  Priced quoted over the phone. Very inexpensive I start my pricing with just the necessity needed to eliminate the pest problem.Prices quoted over the phone.
• Do you offer a service maintenance agreement?
  Yes I offer monthly,quartly and yearly services.
• What is your standard warranty? Do you offer any guarantees?
  Yes after inspection as long as I am comftably with negotated price.
• If I have a pest problem after you provide treatment, will you come back?
  Yes repeat business is over 80% of my clientele most times repeat customers recieve further discounts.
• If I do not see any pests can I skip a service?
  Yes
• How long are your service visits?
  Thity to sixty minutes.
• How long do treatments last?
  I would recommend first two visits done within seven to ten days apart to guarantee good service then services can be done on discretion of pest control technician and customer satisfaction.
• Is treatment harmful to pets?
  No but please keep away while working.
• How soon can I water after your visit?
  Please do not water for seven to ten days after treament.
• Are you insured?
  Yes
• What makes you different from other pest control services?
  Prices quoted over the phone make cusomers comfortable, most companies send out technician to inspect and then give prices of services while they are there so the customer feel obligated to say yes even though the prices are inflated.
• What are your rates?
  Verly low prices discussed over the phone.All other questions are the same as above or can be discussed over the phone.

Work Samples