Call Center Services

Business Description

CCSI offers Inbound Call Coverage to companies throughout North America. Our call center is staffed with English and Spanish speaking agents located in Massachusetts. We believe that your calls can be answered more effectively and accurately with live call agents, compared to automated solutions.

* Provide quick, human response
* Answer real-world questions
* Script branching based on response to questions
* We can scale or retract along with your business activity
* Detailed activity reporting
* Pricing plans for dedicated agents, cost per minuite, or blended

Frequently Asked Questions

Work Samples