Jonabella

Business Description

Business Licensing Information

 

Insurance/Bonding Information

Frequently Asked Questions

General Questions

Do you have a customer satisfaction or refund policy?

Wedding Planners

What are your qualifications? Have you been professionally trained or certified?
How many weddings have you planned?
How do you assist in planning a wedding? What services do you provide?
Please describe the entire process you recommend, including before, during, and after the wedding.
Do you recommend specific wedding professionals?
Can I afford a bridal consultant?
What are your rates?
What makes you different from other bridal consultants/wedding planners?

Personal Chefs

What is a Personal Chef?
Isn't a Personal Chef a luxury most people can't afford?
What does a service cost and what does the price include?
How does a Personal Chef Service work?
How many meals are prepared for one service?
How often do I need a Personal Chef Service?
What happens on my scheduled delivery date?
What kind of food storage containers are used?
What other services does your company offer?
What cuisine(s) do you specialize in?
Are you able to handle dietary problems or restrictions?
How many clients do you currently service?
Do you prepare the meal in our home or do you drop off?
Who determines the menu?
Do you offer dietary consulting services?
Why should we use you?

Event Planning

What services do you provide? What are your specialties?
What is your experience? How many events have you planned and what type?
How do you charge for your services? Do you require a deposit?
Why should we use you for our event?

Meeting Facilities

What type of facility do you have?
Do you provide on-site food and beverage services?
Do you offer hotel rooms?
Do you offer any other additional services?
What is the size of your facility?

Event Catering

Are you insured?
Do you provide servers?
Do you provide set up and take down?
How much is the deposit?
What is your delivery charge?
What is the average cost per person?
What is the minimum and maximum number of guests you provide service for?
Do you have a sample menu?
Can we sample the food first?
What cuisine(s) do you specialize in?
What type of cuisine do you offer?
What type of service do you offer? (Sit down, buffet, drop-off, etc.)
How much advance notice do you need to fulfill a catering order?
Do you offer beverage service or full bar?
What are your maximum and minumum number of guests you are able to service?
How much is your deposit?

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• Do you have a customer satisfaction or refund policy?
  Our policy is simple " The Customer is always Right"
• What are your qualifications? Have you been professionally trained or certified?
  Our planners have years of experiance along with refferences, Carrie our Executive planner has a Masters from Dusquesne.
• How many weddings have you planned?
  Hundreds
• How do you assist in planning a wedding? What services do you provide?
  Our services range from making phone calls to assisiting in every aspect of the event.
• Please describe the entire process you recommend, including before, during, and after the wedding.
  We prefer to discuss the main concerns and needs of the client and then schedule a meeting to provide additional information.
• Do you recommend specific wedding professionals?
  Yes we do, we have a complete list of vendors that we deal with on a regular basis.
• Can I afford a bridal consultant?
  Yes, the intial consult is free, Normal rate is 10% of the final cost of the wedding.
• What are your rates?
  10% of the final cost - Pending amount of involvement needed, extra time will be billed at $ 45.00 an hour
• What makes you different from other bridal consultants/wedding planners?
  We look at each client as if it were our own wedding ! We acaully care and look at you the client as an extension of our own family.
• What is a Personal Chef?
  A personal Chef is a Trained and Certified Chef through an accredited Culinary organization or School. There are many great chef's that are out there, that do not have this training, however they are not recognized by the culinary academies. Personal Chef's normally will supply weekly meals in your home or cater to smaller parties.
• Isn't a Personal Chef a luxury most people can't afford?
  No, Chef services can actually be quite resonable when you take into account what your time is worth.
• What does a service cost and what does the price include?
  As an example: A dineer for two with a Lobster Thermador personally served will run approx. $ 200.00 A small family party can cost anywhere between $ 200.00 to $400.00 Weekly Meal plans run approx. $ 300.00 plus the cost of the food itself.
• How does a Personal Chef Service work?
  We meet with the client and go over a there needs and from that point a schedule is designed and contract developed.
• How many meals are prepared for one service?
  Pending upon needs of the client - it can be from a single meal to 25 meals, it depends totally upon the needs of the client
• How often do I need a Personal Chef Service?
  This is completly up to you the client, we can provide so many options - but would need to discuss this with you to determine your actual needs.
• What happens on my scheduled delivery date?
  We will prepare the foods either at your establishment or our and arrange a time for access. We will provide the items requested and service if required. A bill for service will be left for your viewing and payment will be asked for within 5 days
• What kind of food storage containers are used?
  Cambro - Foodservice Grade
• What other services does your company offer?
  We offer Full Catering Services , Wedding Planning , Bakery and Venues.
• What cuisine(s) do you specialize in?
  Modern French Cuisine is our Specialty , however do to past experiance from our restaurants we can provide literally anything from Russian cuisine to Indian.
• Are you able to handle dietary problems or restrictions?
  Yes we have menus specialized for dietary restraints
• How many clients do you currently service?
  30 PER CHEF
• Do you prepare the meal in our home or do you drop off?
  We can do whatever the client prefers
• Who determines the menu?
  Our client and JonaBella will arrange the menu together
• Do you offer dietary consulting services?
  We will consult with clients
• Why should we use you?
  We look at each individual as an extension to our family, We truly enjoy our business and bringing that special smile and sound affects from our foods, it is something that just warms our hearts!
• What services do you provide? What are your specialties?
  Wedding , Commercial , Business Meetings , Promotional , Family Parties , Bithdays, and so many more
• What is your experience? How many events have you planned and what type?
  Thousands of events, From Hosting a film premier to Romantic dinner for two
• How do you charge for your services? Do you require a deposit?
  Our Services normally cost 10% of the event, Hourly rate is $ 40.00
• Why should we use you for our event?
  Years of experiance and an understand of what our client needs are. We care about your event as if it were our own.
• What type of facility do you have?
  Our Facilites range from 10 people to 175 under an open span area.
• Do you provide on-site food and beverage services?
  Yes
• Do you offer hotel rooms?
  We deal with local Hotels and can arrange rooms for a discounted rate
• Do you offer any other additional services?
  Chef Services , Catering , Wedding Planning , Venues, Bar Service and many more
• What is the size of your facility?
  8,000 sq ft facilty.
• Are you insured?
  Yes we carry 2 Million in Liabilty ad Fleet Insurance
• Do you provide servers?
  Yes - we have a staff fully trained in service etiquate and hospitality management. Buffet service has two serviers already in the basic costs included. Full Table service or additional service varies per duty ad or work load.
• Do you provide set up and take down?
  Yes we can provide Ste Up ad Take down as well as total cleaning as needed or required, pending event it can be included in total price or as amuch as 15% of the event total cost.
• How much is the deposit?
  We ask for a 50 % deposit on signing of our services, It may seem a bit high for a deposit, however it ensures us and you that you will recieve only the utmost and attenttion from our Planners , Chefs and General Staff.
• What is your delivery charge?
  We do not charge anything for delivery and set-up as long as we are within our service area , 1 11/2 hours driving , after that it will be $ 200 plus any additional time for travel back ( $ 35.00 an hour per person)
• What is the average cost per person?
  $10.00 to $ 25.00 + depending on condions and who is suppling what.
• What is the minimum and maximum number of guests you provide service for?
  We do romantic diner for Two - all the time so @ is the minimum, Maxixmum is 2,000+ - I have catered parties for some very large names in the Cleveland Akron Canton area and spending limits were not anoption, as many guests as we served at these events over 3,800.
• Do you have a sample menu?
  Yes we do have Sample Choice menu - as well as we like to personalize each clients personality withi the menu , therefore each menu is specifically with that cliet only.
• Can we sample the food first?
  We always recommend a food tasting - the food tasting for the first is free , the second is $ 50.00 to cover travel and additional expenses.
• What cuisine(s) do you specialize in?
  We specialize in Old World French Country , Parisian , Mordern American , Southern Cuisine , BBQ, Medtteranian , Eclectic and Imaginary,
• What type of cuisine do you offer?
  We are lucky enough to be able to service all cuisines, we have knoweledged Chef Staff we a combined international skii level of over 100 years in the field.
• What type of service do you offer? (Sit down, buffet, drop-off, etc.)
  We specialize in Formal Black tie affair sit down table service, However we are also able to do buffet service for a lower cost than most, we have several contracted farmers for supplies , all approved from the USDA and certified Organoc and Humainly placed to sleep.
• How much advance notice do you need to fulfill a catering order?
  We eed as much otice as possible, we ormally book a year in advance, however if we have a opening, as they do cancel from time to time, we can try to make your event dreams come true
• Do you offer beverage service or full bar?
  Yes - we have two full time state certified Bartenders on staff - there rates are $ 150.00 each for 4 hours min. each additional hour is $ 35.00
• What are your maximum and minumum number of guests you are able to service?
  2 to 4,000
• How much is your deposit?
  Deposit is 50% of the contractual obligation , this is due at signing

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