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| Business Description |
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Founded in 1983 IMM has been providing inbound and outbound sales and service support to national and regional consumer marketing companies. 5 Domestic call centers, 1200 employeees including 100 licensed insurance agents. Core competencies in consumer and business marketing in telecom, insurance, healthcare, travel & leisure, pharma and consumer goods. Feature rich CRM and telecom systems including digital recording,VOIP network,predictive dialing and statistically valid QA processes. 360 CRM, a consulting subsidiary, provides call center professional reviews,technology hosting and QA services
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