Empire Today Rep #2ST

Business Description

Representing Empire Today's Shop-at-Home
and Office Convenience, Next Day Installation, and
Name-Brand Carpet, Flooring, and Window Coverings.

VISION: To become NW Ohio and SE Michigan's first
and best choice for installed flooring!

MISSION: Making beautiful new floors easy and
building customers for life!

Passionate about ours clients. Your satisfaction
is his top priority and he is dedicated to
delivering the highest customer satisfaction!

VALUES: Customers First; Golden Rule; Teamwork;
Integrity; Results!

OVERVIEW: Empire has been a leading provider of
installed home improvements and home furnishings for
over 55 years. We provide services to residential
and business clients with a wide selection of
products suitable for homes, small businesses,
organizations, and commercial applications. Empire's
line of quality, name-brand products includes:
Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring,
and Window Treatments. He offers shop-at-home or
office convenience, on-site consultations, next day
professional installation on many products, quality
products at warehouse direct prices, and world-class
service to NW Ohio and SE Michigan.

PRODUCTS: Commercial and Residential Grades;
Carpeting, Carpet Tile, Rugs, Runners, Mats,
Hardwood, Laminate, Sheet Vinyl, Luxury Vinyl Tile,
Luxury Vinyl Planks, Vinyl Composition Tile,
Porcelain Tile, Ceramic Tile, Rubber Tile, Rolled
Rubber, Stair Refacing, Blinds, Shutters, Shades,
Sheers...

BRANDS: Armstrong, Beaulieu, Dal Tile, Dixie, Dream
Weavers, Empire, Foss, Herregan, Horizon, Hunter
Douglas, Johsonite, Leadman Flooring, Leggett and
Platt, Lexmark, LW Mountain, Masland, Metroflor,
Milliken, Mohawk, Nourison, Phenix, Power Dekor,
Roppe, Scotchgard, Shaw, Stainmaster, Tuftex,
Virginia Tile...

(Commercial Certified, License #2105207127,
Authorized Sales Independent Contractor #2ST, Badge
#ET-O104515)

Business Licensing Information

 

Insurance/Bonding Information

Frequently Asked Questions

General Questions

Do you have a customer satisfaction or refund policy?

Tile Work

Do you provide free estimates?
Do you offer payment or financing plans?
What are your hourly rates?
Can I work along side you to reduce costs?
How does the building process work?
How long does it typically take to have this type of work completed?
Are you bonded and insured?
Do you assist in obtaining permits?
What makes you different from other contractors?

Flooring Installation

What types of flooring do you specialize in?
Do you provide free estimates?
Do you offer payment or financing plans?
What are your hourly rates?
What services are included in your rates?
Can I work along side you to reduce costs?
How long does it typically take to have this type of work completed?
Are you bonded and insured?
What makes you different from other contractors?

Carpet Installation

What is your minimum installation charge?
Are you able to service smaller jobs (one room, a staircase, etc.)?
Do you take away the old carpet and padding?
Will you move my furniture or will I have to?

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• Do you have a customer satisfaction or refund policy?
  We guarantee satisfaction on every job! All work is warranted a full 1 year beyond the completion date. (This is in addition to any manufacturer's warranty.)
• Do you provide free estimates?
  Yes.
• Do you offer payment or financing plans?
  Yes, subject to credit approval.
• What are your hourly rates?
  NA / By the job.
• Can I work along side you to reduce costs?
  Yes, for some portions. However, not for some portions due to warranty, insurance, &/or code restrictions.
• How does the building process work?
  This depends upon the project. This can only be answered after consultation, inspection, and interview.
• How long does it typically take to have this type of work completed?
  This depends upon the project - from an hour to several days. This can only be answered after inspection and interview.
• Are you bonded and insured?
  Yes.
• Do you assist in obtaining permits?
  Yes.
• What makes you different from other contractors?
  Satisfaction guaranteed, 24/7 customer service, and all projects abide by all manufacturer guidelines and government codes.
• What types of flooring do you specialize in?
  Commercial and Residential Grades; Carpeting, Carpet Tile, Rugs, Runners, Mats, Hardwood, Laminate, Sheet Vinyl, Luxury Vinyl Tile, Luxury Vinyl Planks, Vinyl Composition Tile, Porcelain Tile, Ceramic Tile, Rubber Tile, Rolled Rubber, Stair Refacing...
• Do you provide free estimates?
  Yes.
• Do you offer payment or financing plans?
  Yes, subject to credit approval.
• What are your hourly rates?
  NA / By the job.
• What services are included in your rates?
  Delivery, take-up, haul away, moving furniture, underlayment, moldings, transitions, thresholds, complete clean-up, warranty service, 24/7 customer service, etc.
• Can I work along side you to reduce costs?
  Yes, for some portions. However, not for some portions due to warranty, insurance, &/or code restrictions.
• How long does it typically take to have this type of work completed?
  This depends upon the job - from an hour to several days. This can only be answered after inspection and interview.
• Are you bonded and insured?
  Yes.
• What makes you different from other contractors?
  Satisfaction guaranteed, 24/7 customer service, and all projects abide by all manufacturer guidelines and government codes.
• What is your minimum installation charge?
  $350.00 (which includes installation, carpet, padding, tack-strips, glue, etc.)
• Are you able to service smaller jobs (one room, a staircase, etc.)?
  Yes
• Do you take away the old carpet and padding?
  Yes, to a recycle center, not a landfill.
• Will you move my furniture or will I have to?
  We move furniture & appliances, you move all other items.

Work Samples