American Pest Control

Business Description

This is a family business. Whether you are obtaining a termite inspection certificate for settlement or would just like to have your home inspected, American Pest Control guarantees a thorough inspection of the property, an honest assessment of any wood destroying organisms, and fair price for treatment if you have any problems. If your home has a problem,it will say so. If it doesn't,it will tell you that also. Their website has pictures of bugs with explainations, so you can identify which bugs you have.

Frequently Asked Questions

General Questions

Do you have a customer satisfaction or refund policy?

Pest Control

What are your qualifications? Have you been professionally trained or certified?
What are your rates?
Do you offer a service maintenance agreement?
What is your standard warranty? Do you offer any guarantees?
If I have a pest problem after you provide treatment, will you come back?
If I do not see any pests can I skip a service?
How long are your service visits?
How long do treatments last?
Is treatment harmful to pets?
How soon can I water after your visit?
Are you insured?
What makes you different from other pest control services?

Termite Inspection and Control

What are your rates?
Do you offer a service maintenance agreement?
Do you offer any guarantees?
If I do not see any termites can I skip a service?
How long do treatments last?
Is treatment harmful to pets?
Are you insured?
If I have a termite problem after you provide treatment, will you come back?
What is your standard warranty?

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• Do you have a customer satisfaction or refund policy?
  We will perform additonal treatments at no charge until the pest is eliminated.
• What are your qualifications? Have you been professionally trained or certified?
  All of our inspector are certified with the Maryland Department of Agriculture. No inspector has less than 10 years experience.
• What are your rates?
  Termite Control is based on inspection of your home. Pest control, unless your house if very large or very small is $150 for the initional and $90 per quarter. Some pest are monthly and commercial properties are variable but we will give a written estimate on inspection
• Do you offer a service maintenance agreement?
  Yes we do. The frequency of visit depends on the type of pest.
• What is your standard warranty? Do you offer any guarantees?
  Our warranties are retreatment warranties. We will continue to come back until the problem is resolved.
• If I have a pest problem after you provide treatment, will you come back?
  Yes, we will perform services at no charge between regular scheduled appointment.
• If I do not see any pests can I skip a service?
  We do not advise skipping the service. The routine services serve as a preventative to keep you from having pest.
• How long are your service visits?
  The first of pest visit may take 30 to 60 minutes. Follow up services may be 15 to 39 minutes. Termite treatment is variable depending on a number of factors. We could tell you upon inspection.
• How long do treatments last?
  This question is already answered.
• Is treatment harmful to pets?
  For some treatments birds and fish should not be in the house but generally we ask what type of pets you have and design the treatment for thier safety.
• How soon can I water after your visit?
  Watering is irrelevant to our treatments.
• Are you insured?
  Yes, we have General Liability up to $1,000,000. Also our employees are bonded.
• What makes you different from other pest control services?
  We are family owned and local people rather than one of a huge nationwide company. We are ablt to give more personal and specialized service and we are able to adapt to changes in the industry very quickly.
• What are your rates?
  The rates for termite control are based on the linear footage of the home, whether the infestation if inside or only outside, how the home is constructed and which type of treatment we recommend for you home. We would need to inspect and measure.
• Do you offer a service maintenance agreement?
  Yes, we do.
• Do you offer any guarantees?
  Our warranties are retreatment warranties. Some companies offer a damage warranty but when we look at them we find that there are many exclusion which make the warranty of little value. Basically what is given in the large print is taken away in the small print.
• If I do not see any termites can I skip a service?
  No, we will always perform any follow up treatment. Our job is keep your home termite free.
• How long do treatments last?
  This is dependent are a number of factors. We could tell you after we perform an inspection.
• Is treatment harmful to pets?
  No
• Are you insured?
  Yest we carry General Liability up to $1,000,000 and employees are bonded.
• If I have a termite problem after you provide treatment, will you come back?
  Absolutely.
• What is your standard warranty?
  Retreatment. Some programs are one year which are renewal each year. Some are two year warranties which are renewable

Work Samples