Do you have a customer satisfaction or refund policy?
We guarantee 100% satisfaction.
Q.
What are your hourly rates?
We do not charge by the hour. We use a Flat rate pricing system so that the customer knows what their repair costs will be before we start.
Q.
Do you provide free estimates?
Yes we do, across the entire DFW metroplex.
Q.
Do you offer payment or financing plans?
Yes. We accept all major credit cards and have convienent financing plans with Wells Fargo Bank and Citi Financial.
Q.
Are you bonded and insured?
Yes, we carry 2 million dollars of liability insurance. Our people are also drug screened and background checks are performed.
Q.
What are your qualifications? Have you been professionally trained or certified?
We attend numerous training classes year round to maintain our status as a Carrier Dealer.
Q.
What makes you different from other contractors?
We just try to do a good job and if we make a mistake we fix it.
Customer Reviews
2 reviews
0 members recommended this business
> Wendy from Dallas, TX
Recommended: No
Submitted on: 10/15/2005 I too had a unit installed by Platinum I had problems with the first system and it had to be replaced. Then I had problems with the 2nd and after they had been out 3 times, they refused to come out... …
Submitted on: 12/15/2004 The installation went well but then Platinum went out of business without filing for my rebate money. Trane made good on it but it was no thanks to Platinum AC or the owner Jeff Rogers. Stear clear... …
Please provide you review
Your Recommendation
After using G Photography Inc., would you recommend this business to your friends?